At LTCShop.com, your privacy matters to us. This Privacy Statement explains what information we collect, how we use it, and how we protect it when you visit our website, request information, or interact with our services.

1. Information We Collect

We only collect personal information that you voluntarily provide — for example, when you request a quote, subscribe to a newsletter, or contact us by email or phone. This may include:

  • Your name

  • Contact information (such as email address and phone number)

  • Other information needed to help us respond to your inquiry or provide services

We do not collect more data than is necessary to provide you with the services you request.

2. How We Use Your Information

We use your personal information to:

  • Respond to your requests and questions

  • Provide quotes or informational materials you request

  • Improve our website and services

  • Communicate with you about long-term care insurance

We will never sell, rent, or lease your personal information to outside parties for commercial purposes.

3. When We Share Your Information

Sometimes, we may refer you to another licensed insurance agent who is better suited to assist you. In those cases:

  • We may share the information you provide with that agent so they can contact you

  • In some situations, we may receive compensation for that referral

We only share information with trusted partners and agents who agree to protect your privacy.

4. Cookies and Tracking

We may use cookies or similar technologies to:

  • Understand how visitors use our site

  • Improve and personalize your experience

  • Support analytics and site performance

Cookies do not identify you personally unless you choose to provide that information.

5. Security and Protection

We take reasonable technical and administrative steps to protect your personal information from unauthorized access, loss, or misuse. However, no method of data transmission over the internet is 100% secure.

6. Your Choices

You have the right to:

  • Opt out of receiving marketing communications

  • Request review, correction, or deletion of your personal information

  • Ask questions about how your data is used

Contact us at the email or address listed below for any privacy-related requests.

7. Text Messaging & Mobile Information Privacy

We respect your privacy—especially when it comes to text messaging.

If you provide your mobile phone number and consent to receive SMS or MMS messages from LTCShop.com, your mobile information will be used solely for the purpose you authorized, such as responding to inquiries, providing requested information, or delivering service-related communications.

No mobile information will be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
This includes text messaging campaigns conducted under 10DLC (10-Digit Long Code) requirements.

Your consent to receive text messages is not a condition of purchasing any product or service.

Message frequency may vary. Standard message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message. For help, reply HELP or contact us directly.

8. Changes to This Statement

We may update this Privacy Statement at any time. The date of the latest revision will be posted at the top of this page.

This site is tested and certified to be secure by one of the world’s leading security technology providers, TrustedSite (formerly known as McAfee SECURE.) TrustedSite scans this site daily for malware, malicious links, and phishing. You can view this certificate by clicking HERE. If you have a moment, please review our site by clicking HERE.

TrustedSite offers cybersecurity solutions to help organizations protect their customer data and earn trust with their visitors. Websites earn TrustedSite certifications by maintaining a high level of website safety standards and good business practices and by demonstrating their commitment to data security and customer service. Over 100,000 websites have earned the TrustedSite certification.

Updated January 2026